Find out more about referring your patient and mental health care options.

If your patient is presenting in an emergency situation, call 000 for an immediate response. 

Accessing our services

Is your patient eligible?

As a public clinical mental health service, our services are for people with a significant level of disturbance, psychosocial need or concern regarding a risk to themselves or others as a result of a mental illness.  

Common diagnoses treated by our services are:

  • schizophrenia
  • first episode psychosis
  • bipolar disorder
  • severe personality disorder
  • severe depression or anxiety disorder
  • eating disorders

Find out more about eligibility for accessing mental health services.

Is your patient already using one of our services?

If your patient is currently seeing a clinician at one of our youth, adult or older person’s clinics, and you would like to discuss treatment or care plans, it is always best to make contact with the appropriate local mental health service directly, and ask to speak to the key clinician, Monday to Friday, 9am to 5pm.

Find out contact details for each service.

In the event that your contact about a current patient cannot wait until business hours, call our Triage service (after hours and on weekends) on 1300 874 243 (1300 TRIAGE).


To make a referral, contact our Triage service on 1300 874 243 (1300 TRIAGE).