Support for families & carers

We know that engaging, supporting and working with families and carers leads to better outcomes for consumers and for their families and carers.


We support and work with families and carers to:

  • improve family and carer wellbeing
  • promote improved communication and emotional climate within families
  • reduce carer burden
  • improve clinical outcomes for consumers

Support options

Family and carer engagement, assessment, supports and interventions are available across all phases of care and recovery.

Interventions are also available for families in which a parent with dependent children has a mental illness.

Assistance can be offered:

  • to people accessing NorthWestern Mental Health services and their families or carers
  • by external agencies through linkage or referral

Specific family support programs are available at each of our Area Mental Health Services.  An example of one such program is the Multiple Family Group Program provided at the Inner West Area Mental Health Service, shown on the video below:  

Young mental health carers

Young mental health carers are children or young people up to the age of 25 years who help care for someone who has a mental illness. They may support a parent, sibling, child, grandparent or other relative or friend in a number of ways including cooking or cleaning, providing companionship or keeping their family member or friend safe.

Many young carers say that caring is a positive experience for them and they have developed important life skills and have strong relationships with their family member or friend. Sometimes, however, young carers say that the responsibilities of caring can impact on their own needs including doing school work, spending time with friends and negatively affect their emotional and physical wellbeing.

Find out more about these programs and the resources available:


Support for families can be provided flexibly in order to best meet individual needs, either in person or over the phone. Clinicians can see family members separately or together with the person accessing the service.