Policies & publications
Policies, procedures and guidelines set out the standards and principles by which we deliver our services.
Policies guide our decisions and how we operate. We implement our policies through procedures and protocols.
Some of the key policies that relate to our service include:
- Australian Charter of Healthcare Rights
- Victorian Framework for Recovery-oriented Practice
- National framework for recovery-oriented mental health services
- National Standards for Mental Health Services
- Mental Health Act 2014
As a service of Melbourne Health, some of our key corporate publications include: